Legal

Payments & Refunds

How you pay, and when you get your money back.

Last updated 15 August 2026

Paying

Pay by UPI, card or net banking through Razorpay. Prices are in rupees. We never see your card or UPI details.

What you buy shows up in your library as soon as the payment goes through. If the money left your account and nothing appeared, don't pay again — message us with the Razorpay payment id.

When we refund

These are digital files you can read straight away, so purchases are usually final. We do refund if:

  • You were charged twice for the same thing.
  • You paid but never got access, and we can't fix it.
  • You got the wrong subject or regulation, and we can't give you the right one.
  • The file is broken and we can't replace it.

When we don't

Not if you've read it and changed your mind, not if you picked the wrong subject and only told us after reading it, and not if we cut off your access for copying or sharing.

Asking for one

Email gnk9654@gmail.com or call +91 96665 63163 within 7 days of paying. Tell us your account email, the Razorpay payment id, and what went wrong.

We'll get back to you within a couple of weeks. Refunds go back the way you paid and usually take 5–7 working days to show up.

Contact

GNK Educational Institute
Bus-stop, beside Ganesh Temple Road, above Apollo Pharmacy, HIG, Phase 4, Sachivalaya Nagar, Vanasthalipuram, Hyderabad, Telangana 500070
gnk9654@gmail.com · +91 96665 63163